Last updated: November 3, 2026

Introduction: Sippin Dreamers Bookstore ("we," "us," or "our") operates this website and related services to provide book and merchandise sales, including mental health–related items and book-themed products. This Privacy Policy explains how we collect, use, disclose, and protect personal information and your choices regarding that information. By using our website or services, you agree to the practices described here.

Information We Collect

• Information you provide directly:

  • Account information: name, email address, password, shipping and billing addresses, phone number.

  • Payment information: credit/debit card or other payment method information (note: payment processing may be handled by third-party payment processors; see "Third-Party Services" below).

  • Order details: items purchased, quantity, preferences, gift messages.

  • Customer support communications: messages, inquiries, reviews, and feedback.

  • Marketing preferences: opt-ins for email newsletters, promotions, and other communications.

• Information collected automatically:

  • Device and usage information: IP address, browser type/version, operating system, device identifiers, pages visited, time spent on pages, referring/exit pages, clickstream data.

  • Cookies and similar technologies: cookies, web beacons, and local storage to recognize your browser and remember preferences.

• Information from third parties:

  • Social profile information if you sign in via social login (with your consent).

  • Shipping carriers, payment processors, analytics providers, advertising partners, and other service providers may provide or enrich information.

How We Use Your Information: We use personal information to:

• Process and fulfill orders, including shipping, returns, and refunds.

• Process payments and detect/prevent fraud.

• Communicate with you about orders, account updates, customer support, and security notices.

• Provide, maintain, and improve our services, website, and product offerings.

• Personalize your experience and recommendations.

• Send marketing communications if you consent; you can opt out at any time.

• Comply with legal obligations, resolve disputes, and enforce our terms and policies.

• Analyze usage and measure effectiveness of content and advertising.

Legal Bases for Processing (for users in the European Economic Area) Where applicable, we process personal data on one or more of these bases:

• Performance of a contract (e.g., to fulfill orders).

• Consent (e.g., marketing communications where required).

• Legitimate interests (e.g., fraud prevention, improving services).

• Legal compliance.

How We Share Your Information We may share personal information with:

• Service providers and vendors who perform functions on our behalf (payment processors, shipping carriers, hosting and IT providers, marketing, analytics).

• Third parties to comply with legal obligations, court orders, or government requests.

• To protect rights, safety, or property of Sippin Dreamers, our users, or others.

• Business transfers: In connection with a merger, acquisition, sale of assets, financing, or bankruptcy, personal information may be transferred. Users will be notified if required by law.

• Aggregated or anonymized information that cannot reasonably identify you may be shared publicly.

Third-Party Services and Links Our website may contain links to third-party websites and services (including social media). We are not responsible for the privacy practices of those sites. Third-party services we use (such as payment processors, analytics, or advertising partners) have their own privacy policies and may collect information independently.

Cookies and Tracking Technologies We use cookies and similar technologies to provide and improve our services, authenticate users, remember preferences, and analyze site usage. You can control cookie preferences through your browser settings or opt-out mechanisms provided on our site, but disabling cookies may limit functionality.

Data Security: We implement reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or alteration. No security system is impenetrable; we cannot guarantee absolute security. If a data breach affects your personal information, we will comply with applicable breach notification laws.

Data Retention: We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. When no longer needed, we securely delete or anonymize the data.

Your Rights and Choices Depending on your location, you may have rights regarding your personal information, such as:

• Access: Request a copy of personal information we hold.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal information, subject to legal exceptions.

• Portability: Request transfer of your data to another provider in a structured format.

• Restriction/Objection: Request restriction of processing or object to certain processing (including direct marketing).